Credit Card Insurance

Credit cards are great when you want to spend, but if you lose your job, are unable to work or pass away, this is when credit card insurance can help.

Why take out credit card insurance?

Don’t miss out on a bargain

If one of your eligible purchases drops in price within 6 months at the same store, we’ll refund the difference1.

Repair, refund, replace

We'll cover the cost of any eligible purchases that are lost, stolen or damaged within 6 months of purchase (excludes Gem CreditLine)1.

Can’t pay? Don’t stress

We’ll be there to help if you find yourself unemployed or seriously ill, up to $50001.

If your card is reported stolen

We'll pay $200 to your account just for the inconvenience (excludes Gem CreditLine)1.

1 Terms, conditions and some exclusion apply. See the Product Information Brochure and Policy for the respective cards below for full details, including details of limits that apply to the cover. The insurance is issued by Hallmark Life Insurance Company Ltd. and Hallmark General Insurance Company Ltd. (incorporated in Australia and operating in New Zealand).

We offer the following credit card insurance

Protecting yourself is easy


Apply online

Either through the Online Service Centre (if you already have a card) or add insurance when you apply for your card.


Activate your card

When you call us on 0800 500 505 or log on to the Online Service Centre, add insurance when activating.


Start spending

Don’t forget, we’re here if you need us. Call us on 0800 500 505.

Need to make a claim?

Call us on 0800 220 999 Mon - Fri 10:30am to 7:00pm. Or simply make a claim online today

Didn't find what you were looking for?

Call our insurance specialists now on 0800 422 898
Mon - Fri, 8am-6pm
Weekends, 9am-5pm

Got a question ?

Email us at:

Frequently Asked Questions

Policy details